Your team already gives health advice. Give them the training to back it up.
Most pharmacy staff learn the job by watching whoever is standing nearest. PharmLearn replaces that with a paced 6-month programme every learner is enrolled in from day one — patient assessment, referral red flags, customer service, cash and stock, professional conduct — each lesson assessed, each course certified, every branch held to the same standard.
Start free today — one intro course per academy, no card required. Your first lesson takes minutes, not a training day off the floor.
The people your patients trust most are the least formally trained
Graduates arrive with theory and no counter experience. Interns shadow whoever is on shift. Attendants pick things up as they go. And when an owner asks who is genuinely competent to assess a patient or refuse a request, there is no honest way to answer. None of it is anyone's fault — it is simply how pharmacy training has always worked.
"Just watch me and you'll pick it up"
A new attendant starts on Monday. There is no training day — there is a queue. So they learn from whoever is free, inherit that person's habits, and nobody ever checks what they actually absorbed.
Three branches, three different answers
The same question about a cough, a refund, or an expiring pack gets handled differently depending on which shop the patient walks into. Your brand promise is only as consistent as your least-trained shift.
The pause before the answer
A patient describes chest pain. A customer raises their voice. Someone asks for an antibiotic without a prescription. Good people freeze — not from carelessness, but because nobody ever gave them a framework for that moment.
A 6-month path every learner is enrolled in from day one
Nobody has to decide what to study, and no manager has to build a curriculum. Each month has a theme, and concepts are always introduced before they are needed — the patient assessment frameworks come first, so the clinical and ethics scenarios that depend on them actually land. Six months in, your newest hire has covered the same ground as your best one.
- Month 12 courses
Foundations of the Pharmacy
- •Opening & Closing Procedures
- •Customer Service Excellence
- Month 22 courses
Communication Core
- •Customer Service Excellence
- •Effective Patient Communication
- Month 32 courses
Patient Assessment
- •Minor Ailments & Patient Assessment
- •Handling Difficult Customers
- Month 42 courses
Clinical Basics
- •Pain, Fever & Cough
- •Diarrhoea & Vomiting
- Month 54 courses
Retail, Cash & Stock
- •Cash Handling & POS
- •Ethical Upselling & Cross-selling
- •Goods Receiving & FEFO
- •Stock Counts & Expiry Management
- Month 63 courses
Consolidation & Ethics
- •Telephone & WhatsApp Communication
- •Building Customer Trust & Loyalty
- •Pharmacy Ethics & Professional Conduct
7 academies. 15 courses. 72 lessons.
Behind the programme sits a full library, grouped into academies so a technician can sharpen counter routines while a pharmacist goes deeper on assessment and conduct. Same standards, different depth — everything written for real Nigerian community pharmacy practice, not a generic e-learning catalogue.
Clinical Academy
Minor ailments, assessment, red flags
3 courses · 14 lessons
Retail Excellence Academy
Selling, upselling, basket building
2 courses · 9 lessons
Customer Service Academy
Greeting, complaints, recovery
5 courses · 25 lessons
Inventory Academy
Receiving, FEFO, expiry, counts
2 courses · 10 lessons
Cash Point Academy
POS, cash handling, discrepancies
1 course · 5 lessons
Store Operations Academy
Opening, closing, daily routine
1 course · 4 lessons
Compliance Academy
Ethics, controlled meds, privacy
1 course · 5 lessons
Confident staff at the counter. Clear answers in the office.
Six months from now, the same shift looks different: staff who assess before they advise, spot the referral, hold the line politely on a request they should refuse — and an owner who can prove it.
For learners
Learning that ends in proof, not a tick
Reading lessons, interactive cards, flashcards and real counter scenarios — each closed out by a knowledge check. You only move on at 80%, and you can retake as often as you need. Nobody is left pretending they understood.
Something to show for it
Every completed course earns a PDF certificate with a unique serial number, and finishing the programme earns an overall Programme Certificate. Valid for a year and renewable — evidence of competence you can put in front of an employer or a regulator.
A tutor who never guesses
Paid learners can ask the AI Tutor anything and get answers drawn strictly from PharmLearn's approved materials. No invented clinical advice — just the standard your organisation has already signed off on.
Fits between customers
Mobile-first, short lessons, progress that picks up exactly where you left off. Training happens in the quiet ten minutes, not on a day the shop cannot spare.
For organisations
Know where everyone stands
Live tiles show who has not started, who is behind, on track or ahead — across the whole organisation or one branch. The quiet learner who has stalled stops being invisible.
Run the team, not the spreadsheet
Add learners, assign branches and job titles, approve job-title change requests and nudge stalled staff with a reminder — all from the dashboard, in a few clicks.
Answer "is my team competent?" with evidence
Knowledge check performance, quiz attempts, final assessment results and certificate expiry, exportable as a branded PDF or CSV you can take into a board meeting or an inspection.
Your standards, not just ours
Upload your own SOPs and handle staff requests for missing SOPs or equipment in one place, so the way your organisation does things is written down and reachable at the counter.
TeamPulse — Workforce operations for pharmacy teams
PharmLearn trains your people. TeamPulse runs the operation around them: GPS attendance, leave requests and approvals, employee records, payroll preparation, birthday reminders and branch-level HR dashboards — all in one place.
Clock-in & attendance
GPS-stamped check-ins across branches with manager oversight.
Leave management
Employee → Manager → HR approval flow with live balance tracking.
Employee records
HR profiles, bank details, next of kin and birthday workflows.
Payroll preparation
Earnings, deductions and payslip-ready summaries for your finance team.
Whatever your role, the same shift in confidence
Priced per learner, so you can start with one branch
Try it free first — one intro course per academy, no card. When you are ready, all prices are in Naira and exclusive of VAT (7.5%), added at checkout. Organisations that need finance approval can request a PDF quotation and pay by bank transfer.
Free
Try PharmLearn
- One intro course per academy
- Reading lessons & flashcards
- Progress tracking
Professional
or ₦14,400 per learner / year — save ~20%
- Full course library & programme
- Knowledge checks, quizzes & final assessments
- Certificates with unique serial numbers
- AI Tutor on approved materials
Enterprise
Request a quotation for finance approval
- Multiple branches & organisations
- Manager dashboards & reporting
- SOP upload & resource requests
- Configurable AI Tutor limits
Questions pharmacy teams ask
How is the learning structured?+
Every learner is enrolled in the Pharmacy Development Programme, a 6-month sequence built from the 15 courses in the library. Each month has a theme and a set of courses, so learners always know what is due next.
How do I download the PharmLearn app?+
PharmLearn is a Progressive Web App (PWA), so you can install it directly on your phone, tablet, or computer without an app store. Tap the Download now button on this page, then follow the on-screen steps for your device. On iPhone or iPad, use Safari's Share button and choose 'Add to Home Screen'. On Android, tap the Chrome menu and choose 'Install app'. On desktop, use the install icon in the browser address bar.
How are learners assessed?+
Lessons include knowledge checks, quizzes and final assessments. The pass mark is 80% with unlimited retakes, and the next lesson unlocks only once the learner passes.
Do learners receive certificates?+
Yes. A PDF certificate with a unique serial number is issued for each completed course, and an overall Programme Certificate is issued once every course in the programme is complete. Certificates are valid for one year and can be renewed, with history retained.
What can managers see?+
Organisation managers get a dashboard with live status tiles (not started, behind, on track, ahead), team progress by branch, knowledge check and assessment performance, certificate expiry tracking, and PDF or CSV exports to share.
How much does it cost?+
Professional is ₦1,500 per learner per month, or ₦14,400 per learner per year (about 20% less). VAT (7.5%) applies. A free tier gives access to one intro course per academy, and Enterprise pricing is available on request.
Can we pay by bank transfer?+
Yes. Organisations can request a quotation from the billing page. You receive a PDF quote with a unique number and bank details for finance approval, and the subscription is activated once payment is confirmed.
Your patients already assume your team is trained. Make it true.
The next new hire will learn from someone this month — the only question is whether it is by accident or by design. Create your account in minutes, as an individual learner or as an organisation with your whole team.